A simple explanation:
Web Hosting is the service that provides your website ‘somewhere to live’ on the Internet, so that it can be seen by the public.
Web hosting services store your website on dedicated computers (web servers) connected to a very fast network.
When someone types your web address (eg: www.yourcompany.com) into their browser, a connection is automatically made to the web server storing your website. The server sends information back to the visitor that appears as the pages of your website.
It’s important that your website hosting is fast and reliable. In theory you could host your website on your home or office computer – but it would be painfully slow for your visitors, because your internet connection is not designed to handle sending data quickly. (That’s different from how quickly you can receive – or download – data). If you ever had a power cut or a phone line problem your website would be unavailable to visitors; your computer would have to be running all the time; and if you work from a laptop your website would be out of action every time you took your laptop out with you!
Our hosting service runs on fast servers located in the UK, with plenty of capacity, high performance and back-up data connections and power supplies. This means that your website will be available 24 hour a day, and will load quickly for your visitors.
Our hosting partner is a Local Internet Registry (LIR) of RIPE NCC, which means they own their IP address space. This allows for a multi-homed BGP routed network border, using multiple Tier-1 transit providers and peering using European peering exchanges to give capacity, redundancy and performance.
Server facilities are located in two UK datacentres, in Manchester. Both feature skilled, 24x7x365 onsite engineers to swiftly deal with any problems local to the facility, and are both located just twenty minutes away from a dedicated Network Operations Centre (NOC) team. Both datacentres feature redundant N+1 UPS and N+1 diesel generators, fire suppression and VESDA detection systems and best practice security and access controls.
Since 2009, infrastructure and capacity has been continuously upgraded – culminating in completing a best-practice, new-build cloud hosting platform in 2013. Using latest-generation hardware, the new cloud platform uses multiple load-balanced clusters featuring an 8 Gbps fibre-channel SAN fabric, which gives the ability to add additional capacity as growth requires and for that new capacity to benefit all our customers, not just the new.